Order started out on a good note. I was contacted almost immediately to confirm the year of my bike. I was also quoted a time frame at that point. It came and went. I allowed the time frame on the web site to pass as well before I contacted 3 Mutts. My order shipped the night I contacted him. Wrong tank bib was sent, chalked up to a misunderstanding of wording on the web site, and the one I expected to receive was sent immediately. It looks great. Fender bib, on the other hand, came with holes that didn't line up. With some time, elbow grease, and an exacto knife, I was able to get the bib to sit flat in the center, but the edges still flare up. It did its job and protected the fender on the bike trip I went on right after its arrival. I‘ll continue to use it for that purpose, but won’t be keeping it on the bike like i originally planned, though.